Present: Mike Moyer,  Jean Plymale, Kevin Davis, Kimberley Homer, Eliza Lau, Brian Long, Steve Cox, Flex Vaughn, Brian Jones, Karen Herrington, Jeff Kidd, Randy Marchany, Russ Fenn

April 13 Electrical work in the Data Center

Unseen until recently, one of the electrical cables has been worn to a point of needing repair. The cable is located in the final step to the power distribution unit, so no solution for repair is possible without shutting down the power to that section (the "B feed"). The repair is not expected to take long–a 15 to 30 minute repair, nor is it expected to impact systems other than the research clusters and machines belonging to known departments (VBI, VTTI, Chemistry, Physics are larger ones). The research machines will be shut down on Saturday morning (7 am) in preparation, as well as to support changes to the storage solutions. They will remain down Sunday.

The risk to other systems is that the failover option to this power feed will be unavailable. Other power supplies should be unaffected.

The battery maintenance that uncovered this problem still lies ahead.

EMC upgrade

Eliza reported that they are targeting May 19-20 to upgrade EMC equipment in both Cassell and the AISB. No outages are expected. The date seemed fine.

Core upgrade

Buildings continue to be cutover to the new core network equipment. Ron Keller is coordinating with affected departments and deviating from the reserved maintenance windows at departments' request.

Welcome to Collaborative Computing Solutions (CCS)

Steve Cox is the representative from the new CCS unit to the SAMS group.

Security vulnerabilities

The Heartbleed bug is causing heartburn. The vulnerability in Open SSL is being investigated by the IT Security Office for university places running the version with the vulnerablity. Check heartbleed.com.

SAMwise calendar and integration; implications for ServiceNow implementation

Kimberley reported that Neil Sedlak had suggested better integration of calendar with outages. We currently post planned maintenance and outages on the SAMwise calendar but not unplanned outages and degraded performance. Kevin reported that the implementation ServiceNow should facilitate better integration as well as separation of planned outages, maintenance, and problems, along with warnings (e.g., the recent abundance of aggressive phishing attacks).