Attendees: Rhonda Randel, Susan Brooker-Gross, Jack Noll, Frank Galligan, Mary Dunker, Karen Herrington, Kayla Lamar, Kimberley Homer, Julia Mays, Marvin Addison

Agenda:
Introductions

Improving the certificate acquisition process
Concept statement
Define steps for each user type
Develop "low fidelity" prototypes
Conduct usability testing with friendly users
Incorporate suggestions and retest
Develop "high fidelity" prototype
Conduct usability testing with friendly users
Develop integration/implementation plan
Test in preproduction environment, including all stakeholders
Deploy

Examples
• Subscriber acquisition of SSL certificate
• Registration Authority approval and issue of SSL certificate
• Subscriber acquisition of ED-ID service and middleware certificate
• Approval of ED-ID service and issue of middleware certificate
• Certificate renewals

Action Items:

  1. e-Provisioning team will review Kayla's suggestions: Middleware Application Certificates and SSL Server Certificates.
  2. Review the general strategy for PKI documentation. A document from 2007 is here.
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